We'd Love to Hear From You

Whether you have a question, feedback, or just want to say hello, we're here to help. Reach out to us through any of the methods below, and our team will get back to you as soon as possible.

Address

7615 D'Amore Knolls

Douglasmouth, NU A2C-0A1

Canada

Phone

+1 202-219-2029

Monday - Friday: 9am - 8pm

Saturday - Sunday: 10am - 6pm

Operating Hours

Monday - Friday: 11:00 AM - 10:00 PM Saturday: 11:00 AM - 11:00 PM Sunday: 11:00 AM - 11:00 PM

Send Us a Message

Frequently Asked Questions

What are your delivery hours?

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Our delivery service is available during our regular operating hours: Monday to Friday 11:00 AM - 10:00 PM, and Saturday to Sunday 11:00 AM - 11:00 PM. The last delivery order is accepted 30 minutes before closing.

How do I track my delivery order?

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After placing an order online or through our app, you'll receive an order confirmation email with a tracking link. You can use this link to monitor your order's status in real-time, from preparation to delivery.

Do you offer catering services?

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Yes, we offer catering for events of all sizes! Our catering menu includes party platters, family-sized meals, and customized options for special events. Please contact us at least 24 hours in advance for catering orders. You can email us at [email protected] or call us at +1 202-219-2029.

What if there's an issue with my order?

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We strive for 100% customer satisfaction. If you encounter any issues with your order, please contact us immediately at +1 202-219-2029 or email [email protected]. We'll do our best to resolve the issue promptly, whether that means replacing the order or providing a refund.

Do you accommodate dietary restrictions?

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We offer several options for various dietary needs. While our menu is centered around rotisserie chicken, we provide detailed allergen information for all our items. For specific dietary concerns, please contact us before placing your order, and we'll do our best to accommodate your needs.

How can I apply for a job at Swiss Chalet?

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We're always looking for talented individuals to join our team! You can view current job openings on the Careers section of our website or email your resume to [email protected]. We offer positions in restaurant operations, delivery, and corporate roles.

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